Beyond Compliance: Delivering Value, Safety, and Sustainability

United Kingdom

Why we should win: Blackshaw Healthcare Services, under the management of IML, delivers sustained operational excellence in one of the NHS’s most complex clinical environments. We go beyond compliance, achieving measurable savings, reducing risk, and improving patient safety while advancing sustainability and social value.

Project overview: BHS manages the Atkinson Morley Wing at St George’s – a 200-bed facility with intensive care, eight theatres, and outpatient services for highly acute neurological and cardiac patients. Over the past two years, major lifecycle upgrades have been delivered without disrupting critical care. Key achievements - LED lighting renewal with real-time fault monitoring delivers 60% energy reduction, saving £144,231 annually, cutting 577 MWh, and avoiding 133 tonnes CO₂. - Chiller replacement using compact multi-stage technology improves efficiency, with 90% of old units recycled. - Building management system upgrade to IQ4 with future-proof path to IQ5 for smarter energy control. - Medical gas vacuum pump upgrade increases capacity by 25% to 5,200 litres per minute, removing critical clinical risk. Value for money and governance: £173,000 saving achieved on chillers. Nurse call renewal delivered ahead of schedule and under budget. Twice monthly lifecycle and project meetings chaired by the SPV Manager and 24 hour cover protect theatre availability and patient safety. Social impact: We support the NHS Green Plan and Net Zero goals through carbon-reducing lifecycle strategies. Social value initiatives include £5,000 funding for accessible balcony spaces for neurology patients, installation of mental health benches with the Legend of the Bench Charity.